WINNING THE RACE AGAINST TIME WITH ON-SITE TOOL SOLUTIONS

When supplying the wind turbine industry with tools and equipment, time is of the essence. Lacking a tool or equipment is not only inconvenient, it can quickly become expensive. Real quick, in fact. In North America, our on-site service solutions shortcuts the traditional supply chains, allowing for smarter and faster tool repairs.

A SHORTCUT TO COMPETITIVE WIND POWER

Wind power is perhaps the best alternative to fossil fuels. But as with everything else, wind turbines can break and so can the tools and equipment essential to manufacture, transport, install and service them.

If they malfunction in North America, you often have to wait for spare parts to be shipped from Europe.
Until the spare parts arrive, the tool or equipment can’t be fixed and the turbine won’t function properly; regardless of its lifecycle stage. In an industry where uptime is not only crucial financially but also essential to the local electric grid, any kind of downtime is bad news.

That makes it a race against time every time a tool breaks. But luckily, there’s a shortcut. With on-site service solutions, we can help greatly reduce downtime by circumventing slow supply chains. And better still, the on-site setup enables us to develop greater tool solutions along the way.

WORKING ON-SITE

Working on-site, we can shortcut the most time-consuming steps in the repair process by fixing the broken parts right away – and if we can’t, we can source or manufacture the new spare parts ourselves at our US facility.

For this setup, it’s all about speed. Our North American team of several technicians are ready to roll out whenever a client needs us, and we’re usually on-site within 24 hours. In most cases, our technicians can rely on experience and knowhow to diagnose the issue within hours. And typically, we can either begin repairs or set manufacturing in motion right away.

As opposed to traditional tool repairs, our independence from European supply chains and ability to make use of local and fast sourcing allow for much more agile and speedy processes. Especially now, as global trade lines are still recovering from the aftermath of Covid and clogged-up backlogs.

ONE CHALLENGE HELPS SOLVE THE NEXT ONE

Whenever we work on new tools, we look at systemic issues and we rely on experience. Wind power tools are obviously platform specific, but there are commonalities, and it is our finest task to understand them and focus in on them. Because when we’re able reverse engineer complex tools and identify the components that are most likely to break, we can essentially fix them before it happens.

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IT SAVES MONEY, RESOURCES, AND TIME.
IT’S A WIN-WIN ALL AROUND, REALLY.

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But it doesn’t stop there. All the knowledge and experience from our on-site team is shared across our organization. This way, learnings from one tool solution helps make new ones better – for all our customers. Once the fundamentals of one platform have been established, it really pays off for everyone else.

BRIDGING THE GAP

In North America, wind energy is still a relatively new thing and generally, there’s a gap in knowhow compared to many European countries.

Working at a company headquartered in Denmark, we have the advantage of drawing on a wealth of expertise, experience and decades of knowhow for our tool solutions. It’s such an asset in our daily work. We basically have a 24/7 hotline to our colleagues in the engineering department, when we encounter new and complex issues with essential pieces of equipment. It’s almost an unfair advantage to be honest.
At the same time, our on-site work constantly exposes us to all the latest tool solutions and innovative technology that we can feed back to our organization.

Essentially, it helps make our repair services quicker and better. And it enables us to manufacture spare tool parts faster, cheaper and at a much higher quality.

To me, this constant loop of information, innovation and smarter solutions is key to making sure wind power a viable and competitive alternative to other green energy sources. And that’s why I firmly believe that on-site services solutions is the future standard of our industry.

From our on-site service technicians to our specialist engineers and workshops, it all comes from full circle. Today’s findings from the field transform into smarter solutions tomorrow.